Adyen (AMS: ADYEN), the global financial technology platform of choice for leading businesses, has announced that Pet Supplies Plus, the leading franchisor and operator of pet-specialty stores in North America, has selected the platform to power its payments online and in-store for its approximate 230 corporate locations and 400 franchisee locations in the United States.
Adyen’s unified commerce solution includes a diverse terminal offering and a cohesive multi-channel reporting portal, among other benefits. Additionally, Adyen’s franchise management solution offers real-time performance and settlement reporting designed specifically for owner-operators, just one of the features that comes with Adyen’s franchise-friendly portal built specifically for franchised communities. Franchises also have access to an onboarding portal that provides automated feedback, making the onboarding of one or many stores seamless for franchise owners. These solutions have proven beneficial to Pet Supplies Plus.
“We’ve had a great experience working with Adyen. From their technical offering to speed of go-live, it’s been a smooth transition converting to Adyen since onboarding was able to be done remotely,” said Stan Mac, CIO of Pet Supplies Plus. “As we continue to grow and acquire other businesses, it’s comforting to know we are set up for success as we bring on other locations or channels. As a bonus which is fun for our Stores and Neighbors, Adyen even engineered our terminals to play a custom sound when a transaction goes through.”
“The importance of presenting a single brand across channels is increasingly evident,” said Brian Dammeir, President of North America Adyen. “Adyen’s single platform is unique in its capabilities of helping brands like Pet Supplies Plus implement personal shopper journeys across channels and cater to both customer and franchisee needs based on data insights. We’re excited to power Pet Supplies Plus’ continued impressive growth.”
