Insights

Three retail investment priorities for surviving the “permacrisis” in 2023

Retail is in a state of “permacrisis”: a period of extended instability and insecurity set to continue. Each new challenge forces us to learn...

How Retailers Can Adapt to New Consumer Behavior Trends this Holiday Shopping Season

With holiday shopping season just around the corner, consumer needs and behaviors continue to evolve. Oracle’s recent Retail Shopper Outlook study revealed that while...

Beyond Frictionless: Meaning Brand Interactions

The year 2022 brought customers back into stores signifying the importance of brand loyalty and profitability. While shoppers were looking for frictionless experiences during...

Effective Customer Service is the Backbone of Your eCommerce Business

Digital natives consider technology a vital part of their lives. They turn to their devices for instant assistance when they want to find an...

Calling Retailers to Re-Invent: The Future of Brick and Mortar is Here Now

2023 will be the year of the store.  Despite continued growth in e-commerce, the store is more important than ever for driving sales, cementing...

Predicting 2023: Knowing When to Invest and When to Save

The last few years have been challenging to say the least. Money was tight, supply chains were tumultuous, and labor was in short supply....

A Flexible Approach to Digital Transformation

The world does not stand still – even in the aftermath of a pandemic, amidst supply chain challenges, and a potential economic slowdown. Brick...

Retail Tech Investment Priorities for 2023

It’s no secret that there is more technology in stores than ever before. The number of devices in stores and the pace at which...

2023: A Year of Smart Technology

The retail industry has seen more disruption and greater transformation over the last three years than the last thirty years combined. Every retailer—big or...

Preparing for Tomorrow: Three Trends Shaping Retail in 2023

The past few years have proven to be volatile on several fronts in the retail sector, from the pandemic to the ever rising cost...

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