Insights

Adaptability and Sustainability: Navigating the Evolving Retail Landscape for the Year Ahead

If 2023 required retailers to adapt, streamline, and future-proof their organisations to meet key challenges in the sector head-on, 2024 is sure to be...

Certifiably Sustainable – Navigating Consumer Trends in 2024

Coming out of the recent COP 28 climate change summit in Dubai, there is an even greater need to focus on the role that...

Investing in Waste Prevention: A Strategic Imperative in 2024

The grocery industry is no stranger to change, and as we begin to navigate through 2024, one central theme is taking center stage—waste prevention....

Four Trends That Will Drive CPGs To Adopt AI in 2024

What is a trends roundup without discussing AI? In all seriousness, while the technology reached a new level of prominence in 2023, it should...

Innovative Payments Shape the Customer Journey 

The current economic landscape, marked by inflation and escalating prices, has had a direct impact on consumer spending habits, giving way to the adoption...

A New Era of AI Transformation for Retail

2023 was the beginning of a new era of AI transformation in retail that is making personalized shopping experiences richer, more relevant and more...

A Look at Merch in 2024

The last year has been filled with branded apparel – from Taylor Swift’s Eras Tour merch selling out instantly to Netflix opening a brick-and-mortar...

Retail Media is for all Advertisers, Not Just Endemic Brands

Retail Media Networks (RNMs) continue to be top of mind for the industry, both at the forefront of retailers' commercial plans, and indeed, brand...

Retailers’ Imperative to Modernizing Consumer Experiences Amidst Economic Challenges

In 2024, retailers look to modernize consumer experience amid less discretionary spending. 2023 has been the year where we’ve fully come out of the pandemic,...

State of the Retail Industry: Personalizing Customer Experience in 2024

Spending habits shifted throughout 2023 with customers slowing down purchases and focusing on retailers that offered personalized experiences. Consumers today expect tailor-made experiences that...

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