Insights

When Technological Advancements Meets Human-Focused Thinking

Digital commerce took on a meteoric rise and continues to reconceptualize how the modern-day shopper consumes products and services. Yet, with the overly saturated...

Speed, Control and Flexibility: The Future of Retail is Agile

In 2023, to drive profitable growth retailers will need to improve customer experience and enable their own business agility with minimal technology lift.   For retailers...

New Realities, New Investments, New Experiences

With more than 20 years’ experience working with over 1000 retailers and brands, Listrak has had the unique opportunity to identify trends and insights...

2023: The Year Video Commerce Market will take off in the US

In 2022, livestream shopping – an e-commerce staple in Asia, with a $322 billion market in China alone – exploded in the U.S. like...

Winning at Retail in the New, Self-Educated Shopping Age

When was the last time you went to buy a car without knowledge about available models, options, or pricing? How many of your friends...

To Win in 2023, Brands Should Make These New Year’s Resolutions

Consumers’ habits have changed significantly over the past two years and online shoppers are now much less brand-loyal and much more demanding when it...

2023: Where Better Experiences Will Meet Sustainable Growth

The past few years have seen eCommerce evolve in unprecedented — and accelerated — ways. With new trends, challenges, and technologies, eCommerce took on...

Building Resilience in your Business in the Midst of Economic Uncertainty

Ecommerce soared during the pandemic. Retailers were forced to sell more via online. Consumers responded by expanding the marketplaces and channels in which they...

The Human Side of eCommerce

When most people think about eCommerce, they think digital. Digital has long been the key differentiator for these offerings in the broader commerce industry....

Looking into the 2023 Ecommerce Crystal Ball

Another year is in the bag, and it’s been a big one. As we enter 2023, brands need to pay attention to the ecommerce...

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