Insights

The Evolution of Personalization in Retail

Insights

The Future of Retail is PersonalWhat Brands and Retailers can Expect in 2025

Insights

What’s on Retailers’ minds in 2025?

Insights

Retail Technology Trends in 2025: Insights for Future-Ready Leaders

Beyond Digital Transformation: Processes and Workflows Matter

January 17, 2023

Despite the best intentions from digital transformation, the effective evolution of processes and workflows in retail operations is sluggish. Employees are still performing repetitive,...

Leading in a VUCA World: Why Voice of the Customer (VoC) Matters

January 17, 2023

Consumer behaviors are changing, and general economic instability and other factors contribute to the VUCA world of today, meaning an environment that is volatile,...

2023 is all about Retail Evolution, Not Retail Revolution

January 17, 2023

For years retailers have been focused on ecommerce and traditional retail re-invention. The emergence of digitally native brands, marketplace models and brick and mortar...

Competing Amidst Challenges: 5 Trends Transforming the Retail Industry

January 17, 2023

Persistent inflation. Skittish consumer confidence. Staffing shortfalls. Supply chain issues. Changing shopper habits. Growing competition. Retailers are fighting a battle on many fronts as 2023...

Retail Shrugs Off the Gloom in 2023

January 17, 2023

In retail, the person with the easiest job – as it should be - is the customer. Competition and technology have combined to give...

Three retail investment priorities for surviving the “permacrisis” in 2023

January 17, 2023

Retail is in a state of “permacrisis”: a period of extended instability and insecurity set to continue. Each new challenge forces us to learn...

How Retailers Can Adapt to New Consumer Behavior Trends this Holiday Shopping Season

January 17, 2023

With holiday shopping season just around the corner, consumer needs and behaviors continue to evolve. Oracle’s recent Retail Shopper Outlook study revealed that while...

Beyond Frictionless: Meaning Brand Interactions

January 17, 2023

The year 2022 brought customers back into stores signifying the importance of brand loyalty and profitability. While shoppers were looking for frictionless experiences during...