Insights

Experience will become a matter of ‘life or death’

In recent years, we’ve seen customer expectations for exceptional digital commerce experiences rising. 2022 has seen the emergence of new shopping modes like social...

Ushering a New Era of Product Search & Recommendations

Search tools are critical in a shopping experience. The search box on any ecommerce site remains the single major contributor to transactions. Not having...

The New Imperatives: Flexibility, Personalization and Multi-Channel Experiences

In the unpredictable world we live in today, there is only one constant every retail business can count on in 2023: nothing is constant....

Navigating the Evolving eCommerce Landscape

The e-commerce industry is growing rapidly, thanks in part to the pandemic, but it was already on a steady incline prior to 2020. More...

The State of Retail 2023: 3 Key Digital Marketing Strategies That Will Drive Ecommerce Brands Forward

As economists warn of a looming recession, retailers are searching for tried-and-true digital marketing tactics that will drive sales despite financial uncertainty. Marketers are...

Business Complexities: The New Competitive Advantage

Retailers are facing a balancing act. They’re expected to meet growing consumer demands while cautiously investing in technology despite the uncertain economic environment. As more...

When Technological Advancements Meets Human-Focused Thinking

Digital commerce took on a meteoric rise and continues to reconceptualize how the modern-day shopper consumes products and services. Yet, with the overly saturated...

Speed, Control and Flexibility: The Future of Retail is Agile

In 2023, to drive profitable growth retailers will need to improve customer experience and enable their own business agility with minimal technology lift.   For retailers...

New Realities, New Investments, New Experiences

With more than 20 years’ experience working with over 1000 retailers and brands, Listrak has had the unique opportunity to identify trends and insights...

2023: The Year Video Commerce Market will take off in the US

In 2022, livestream shopping – an e-commerce staple in Asia, with a $322 billion market in China alone – exploded in the U.S. like...

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