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Amazon’s Key to Retail Success: How Freed-Up Operating Capital Drives Growth

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Black Friday Shopping: Is Your Digital Shelf Ready?

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Diversifying the Holiday Playbook: Retailers, Non-Endemic Brands and the Power of Partnership

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How to Create Compelling OmniChannel Retail Experiences This Holiday Season

‘Tis the Season: The Top 5 Bot Attacks that Online Retailers Should Prepare For

November 16, 2022

During the holiday season, retailers generally expect big surges in sales. However, this season may be different as shoppers contend with rising prices and...

Preparing for increased sophistication of shopping bots

November 16, 2022

As retailers worldwide prepare for the holiday shopping season, bot operators are doing the same – selecting targets and gathering the tools and infrastructure...

‘Tis the season of sales and the surge in payment processing

November 16, 2022

As the retail industry prepares for the biggest shopping season of the year, many merchants are responding to consumer concerns about high inflation and...

January Doesn’t Have To Be the Month of Holiday Returns

November 16, 2022

Getting the shopper in the door and successfully convincing them to make a purchase is a big accomplishment. But it’s not the end of...

Give the Gift of Product Information to Reduce Returns

November 16, 2022

It's that time of year again—the holiday season when customers swarm stores and online retailers in droves to buy the latest in tech gadgets,...

How to Leverage Holiday Return Spikes to Drive Customer Retention

November 16, 2022

Holiday shopping season is here. And this year it’s come earlier than ever. Large retailers like Walmart, Target, and Amazon all rolled out their...

Your customers may not trust you this holiday season. What you can do about it?

November 16, 2022

The tides have changed this holiday season as consumers continue to recover from a bumpy post-covid holiday shopping experience. Last year was riddled with...

Hold the phone! Consumers have made it clear: they want retail brands to connect voice and messaging

November 16, 2022

The past few years have seen massive growth in digital customer engagement. From messaging to social media, the average shopper has shifted more and...

Optimizing the Customer-First World of Commerce This Holiday Season

November 16, 2022

Picture this: It’s the 90s and you’ve got on your favorite graphic tee and are driving to the mall to do some holiday shopping...

US holiday shopping 2022: ’Tis the season to be (cautiously) optimistic

November 16, 2022

The following is an excerpt from McKinsey’s latest Consumer Pulse Survey, outlining how consumers feel about holiday spending and what retailers can do to adapt...

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