Insights

The art and science of customer loyalty in an economic downturn

Retail and ecommerce businesses have dealt with a lot of highs and lows over the past few years. First, a global pandemic challenges their...

How to Target and Convert Holiday Shoppers Amidst Economic Uncertainty

Many consumers are tightening their belts when it comes to holiday shopping this year. With inflation at a 40-year high, ongoing supply chain issues,...

Last Minute Tips for Your Holiday E-commerce Campaign

The holiday shopping season is the busiest shopping season of the year, and consumers are starting as early as Halloween. If you haven’t started...

Reining in holiday shopping with ‘in the moment’ personalization

It seems the holiday shopping season starts earlier and becomes more unpredictable every year. A recent McKinsey Consumer Pulse Survey found that 56% of consumers...

Reimagining Personalization and Loyalty in Grocery Retail

Recently, consumers have been inundated with bad news. Prices for everyday goods are rising, supply chain disruptions continue to threaten product availability, and all...

Gift Cards: The Vital Revenue Driver

Despite tightening budgets, Blackhawk’s 2022 Holiday Forecast1 found that consumers plan to increase holiday spending this year. Consumers intend to keep buying, but are shifting their...

Gift Cards Make Great Employee Rewards During the Holiday Season

The 2022 holiday season is here and employers are considering a variety of ways to show appreciation toward their employees. Giving incentives and rewards...

How AI can help retailers retain revenue this holiday

This holiday season is poised to be one of the longest shopping seasons on record—and there’s a strong case to be made that it...

Impact of AI and ML on Holiday Shopping Experience

The impact of the global pandemic and various travel restrictions have made the last two holiday shopping seasons very unusual. While COVID concerns seem...

For Successful e-Commerce in the Holiday Season – Imagery is Everything

There has been creative visual merchandising for as long as there have been successful retailers. Purchases are often driven by need, but impulse decisions...

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