By any measure, returns have become one of the defining operational and financial challenges facing modern commerce. Across hundreds of conversations with retailers and...
Technology has reinvented retail. Retailers are shifting away from relying on their gut to make decisions but rather utilizing data and technology to fuel...
In 2026, retail is shifting to an agentic operating model where automation is measured by not only efficiency gains but also how well the technology improves...
One of holidays’ biggest shopping moments reveals how Buy Now, Pay Later is becoming essential infrastructure for capturing and retaining younger consumers while driving...
North American retailers and brands are leading the charge in the digitalization of physical stores. By implementing new technologies such as electronic shelf labels...
Investment in AI is accelerating at a frantic pace, and efficiency gains are promised everywhere. But meaningful ROI for retailers hasn’t yet universally materialized.
Now,...
