In 2024, retailers look to modernize consumer experience amid less discretionary spending.
2023 has been the year where we’ve fully come out of the pandemic,...
Spending habits shifted throughout 2023 with customers slowing down purchases and focusing on retailers that offered personalized experiences. Consumers today expect tailor-made experiences that...
Most people, including leaders at the retail brands we serve, will remember 2023 as the year Generative AI went mainstream. From early experimentation with...
Over the last year, the omnichannel data approach made its debut, turbocharging existing omnichannel strategies that brands and retailers rely on to connect with...
This year, retailers have felt the impact of the uncertainty in the economy. And yet, the National Retail Federation predicted holiday shopping would reach pre-pandemic...
2023 was another year of big changes in retail. While we saw shoppers continue coming back to stores in numbers that hearken back to pre-pandemic levels,...
Insider Intelligence reports that 88 percent of shoppers feel the experience a brand provides is just as important as its product. Personalized interactions are...
It's no secret that generative AI (gen AI) is disrupting the retail industry. From reshaping the customer experience through AI-guided product personalization features to...