Insights

Raising the Bar on the Employee Experience

2021 was a difficult year for retail as the labor shortage disrupted the U.S. market, putting frontline employees at the forefront of conversations, particularly...

The Carousel of Progress

2022 will be a year of renewal and spectacular technological growth for in-person retail. Retail, as much as any industry, has been morphed by the...

When is ‘Optimization’ not Optimal?

When is 'Optimization' not Optimal? - Sounds like an MBA, Science Exam or trick trivia question. So what's the answer? Well, it depends on the context,...

Flexible Retail Pricing is Crucial in 2022

A solid pricing plan should be a central priority for any retailer. The past two years has been a steep learning curve for retailers and e-commerce,...

Collaborations, Profitability & Quick Commerce

The US economy’s robust recovery is great news, but has helped cause supply shortages and inflationary pressure on everything from computer chips to potato...

Uncertainty is the New Normal: What Retailers Need to Focus on Now

After two highly unusual years, retailers enter 2022 in a state of continued uncertainty. This is what retailers need to focus on now: Retailers need...

Embrace AI or Perish

Your car can drive itself, why can’t your stores? Over the past year, I’ve asked this question to executives of almost every major retailer around the...

Versatility: Success Mantra for eCommerce

In 2022 there will continue to be a major focus on retailers' online versatility. How well do you adapt to out-of-stocks and emerging sales trends? How...

Responding to 2021’s Challenges

Over the past two years, the retail industry has gone through seismic changes. In wake of the pandemic, consumer demands changed, online grocery gained market share,...

Real Time Analytics in Retail: The Key to Drive a Seamless Customer Experience

Retail is one of the most challenging industries—balancing both physical and online presence, satisfying changing consumer attitudes, and navigating product availability issues—all which can...

Popular

Sign up for our newsletter

spot_img
spot_img