Insights

How to Enhance Efficiency and Sustainability with Self-Service Automated Returns

“Can I please speak to someone to check on my order?”  This single question can sometimes feel like a never-ending request for customer service teams....

Last-Minute Tips to Prepare Your E-Commerce Store for Christmas

Christmas is the most important shopping season of the year. For your customers, it's an opportunity to take a break and spend time with...

Elevate Your Holiday E-Commerce Marketing Strategy

The year is almost ending, so preparation for Black Friday and holiday shopping has already started. Brands that take the time to maximize their...

Futureproofing Your Holiday Season

Holiday retail sales in the United States were forecast to reach about 957.3 billion U.S. dollars in 2023, according to Statista. As the upcoming...

Connect With Your Customers this Holiday Season!

The holidays should be a time of joy, not a time to struggle to keep up with your company’s demands. Having a solid holiday...

5 Things Retailers Need to Know About This Year’s Holiday Shopping

The festive season brings hope and happiness to consumers and retailers alike. As consumers stock up for gifting and celebration, retailers look forward to...

Avoid Potential Problems by Preparing Your WooCommerce Store for the Holidays

Retail sales are massive every holiday season. But if you are not ready for the onslaught, a rush of customers that temporarily increases your...

Sustainable, Profitable Return Disposition: The OXM Advantage

If you're a retailer, you probably know the headache of managing end-of-life and out-of-season items. It's a persistent problem that seems to have no...

Find A Way: The True Big Creative

The Way We Were Those with lots of gray hair in this business (including the authors) will recall that the eminent dean of measurement, the...

The New Era of Consumer Experience

The consumer experience has changed modern commerce. It's no longer about passive consumption— today's consumers are empowered, informed, and deeply engaged, demanding more than...

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