Insights

Your Cart, Your Identity?: What You Buy Says Who You Are

Every time you click “add to cart,” you’re doing more than filling a basket. You’re curating a small manifesto—a reflection of who you are,...

Look to Logistics to Manage Inventory Efficiently and Offset Tariff Pressures

With consumers starting their holiday shopping earlier this year and scaling back their gift-giving budgets, having the right items in stock with the right...

Holiday Restocking 2025: Inventory Ratios, Demand Signals, and the Lunar New Year Effect

As retailers prepare for the upcoming holiday season, supply chain planning is once again at the center of industry discussion. While goods for the...

AI Supply Chain Strategies to Deliver Holiday Cheer

The holiday shopping season begins well before Black Friday and Cyber Monday, as households prepare for festive meals and cold-weather comforts. Once the big...

Winning the Holiday Season: Why Price Image (Not Price Cuts) Will Decide Who Wins

This holiday season will test every retailer’s ability to manage both their margins and their message. Inflation has cooled since its 2022 peak, but...

The Road to Holiday Readiness: Preparing for Peak Performance and Value Delivery

Experts project a 7% to 9% increase in 2025 holiday eCommerce sales compared to 2024. However, weak confidence and selective spending are causing consumers to...

Shoppers Say Yes to GenAI Gifting Guidance

For years, AI in retail was treated as a curiosity, a future-facing experiment, something “nice to have.” That era is officially over. Coveo surveyed...

Using RCS to Dazzle Consumers in Your Holiday Campaigns

Every holiday season brings a flood of promotions, but 2025 will mark a unique turning point. For the first time in North America, RCS is now a...

Surviving Peak Season: How E-tailers Can Prepare for Global Holiday Success

The holiday shopping season is fast approaching, and for e-tailers it represents both the biggest opportunity and the biggest challenge of the year. Peak...

What Retailers can Expect This Holiday Season, 5 areas the industry is prioritizing in the new Amazon Age

Every year around this time, retailers are stocking the shelves and staffing their stores in preparation for the holiday season. And every year analysts...

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