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Consumers Plan to Expand 2024 Gifting Budgets with Gen AI-Guided Shopping Experiences: Coveo Holiday Report

Coveo (TSX:CVO), the leading enterprise AI platform that brings AI Search and generative AI to every point–of-experience, today announced a new research report titled,...

Winning Brands Are Boosting Profitability by Getting Personal During Black Friday/Cyber Week: Coveo Survey

Coveo (TSX:CVO), the leading provider of enterprise AI platforms that enable individualized, connected, and trusted digital experiences at scale with Semantic search, AI recommendations,...

Only One in Five U.S. Consumers Trust Artificial Intelligence (AI), dunnhumby Study Finds

Only 20% of American consumers ‘mostly’ or ‘completely’ trust Artificial Intelligence (AI) according to the fifth wave of the dunnhumby Consumer Trends Tracker (CTT) released today....

Amazon and Chewy Headline Retailer Satisfaction Going Into the Holidays Amid Spending Priority Shifts, ACSI Data Show

The holiday season is quickly approaching, and retailers better be on alert because most consumers share the same philosophy: This is not the year...

New Verint Research Highlights Retail Holiday Staffing Shortages, Underscoring the Need for Customer Experience Automation

As retailers head into the ever-critical holiday shopping season, new research from Verint® (NASDAQ: VRNT), The Customer Engagement Company™ highlights key customer engagement challenges and opportunities amidst...
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