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Over a Third of Americans Switch Brands to Avoid Paid Returns: SAP Emarsys

Over a third (34%) of Americans have switched from a brand they were once loyal to due to the introduction of paid returns, according...

Zappos.com Releases Findings on the State of Shoeperstitions & Other Viral TikTok Trends

Zappos.com, the e-commerce company known for delivering WOW to its customers, today released its first-ever Shoeperstitions Report. The nationwide survey was conducted across 2,000 people...

Saks Luxury Pulse Finds Consumers Have Appetite to Spend on Luxury

Saks, the premier digital platform for luxury fashion, has unveiled its latest Saks Luxury Pulse survey of luxury shoppers with key insights that help inform the...

NewStore Unveils First-Ever Global Edition of Its Omnichannel Leadership Report

NewStore, a modular, mobile-first omnichannel cloud platform for retail brands worldwide, today announced the first-ever global edition of its Omnichannel Leadership Report. In this version, NewStore...

31% of Customer-Facing Workers Consider Quitting Monthly: Qualtrics

Workers in customer-facing roles are stressed and nearly one-third (31%) think about quitting their job multiple times a month, according to new research from...
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Amazon’s Key to Retail Success: How Freed-Up Operating Capital Drives Growth

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Amazon’s latest earnings report underscores its ever-expanding dominance in...

Consumers Plan to Expand 2024 Gifting Budgets with Gen AI-Guided Shopping Experiences: Coveo Holiday Report

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Coveo (TSX:CVO), the leading enterprise AI platform that brings...

Black Friday Shopping: Is Your Digital Shelf Ready?

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It’s no secret that Black Friday is the biggest...

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