Trends

Half of U.S. consumers are ‘silently loyal’ to brands

More than half (52%) of U.S. consumers are ‘silently loyal’ to brands — regularly purchasing from them while never recommending them publicly. That’s according...

Black Friday triggers more than 600% rise in attempted retail cyber scams

Darktrace, a global leader in AI for cybersecurity, today revealed a surge in retail cyber attacks at the opening of the 2024 holiday shopping...

Consumers Plan to Expand 2024 Gifting Budgets with Gen AI-Guided Shopping Experiences: Coveo Holiday Report

Coveo (TSX:CVO), the leading enterprise AI platform that brings AI Search and generative AI to every point–of-experience, today announced a new research report titled,...

Winning Brands Are Boosting Profitability by Getting Personal During Black Friday/Cyber Week: Coveo Survey

Coveo (TSX:CVO), the leading provider of enterprise AI platforms that enable individualized, connected, and trusted digital experiences at scale with Semantic search, AI recommendations,...

Only One in Five U.S. Consumers Trust Artificial Intelligence (AI), dunnhumby Study Finds

Only 20% of American consumers ‘mostly’ or ‘completely’ trust Artificial Intelligence (AI) according to the fifth wave of the dunnhumby Consumer Trends Tracker (CTT) released today....

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