Trends

Bot Friday? A third of online Black Friday Shoppers were fake, new study reveals

New data released today by global Cybersecurity company CHEQ revealed that bots and fake users made up 35.7% of all online shoppers this Black...

If retailers and brands don’t keep up with technological change in 2022, they will fall behind, Amplience predicts

Amplience, the leading commerce experience platform for high scale, high growth brands and retailers, says that for retailers and brands to compete and stay...

New Study: Supply Chain Woes Worry Holiday Shoppers, Stress Customer Service Teams

Intercom, a modern customer communications platform that helps businesses build stronger customer relationships, today unveiled the results of a new study that explores the...

Retail CEOs Call on Congress to Modernize Consumer Protection Laws to Address Surge of Retail Crime

In a letter to Congressional leadership today, 20 CEOs of leading retailers expressed urgent concern over the growing impact of organized retail crime on...

Paysafe: US In-store SMBs Embrace Payments Technology Alongside Cash Acceptance

Close to three quarters (71%) of U.S. small and mid-sized businesses (SMBs) that primarily sell through physical stores now have eCommerce checkouts, with 19%...

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