Trends

One Year Into COVID-19, Survey Reveals What Consumers Want From Retailers

Anyone who has ordered something online during the pandemic knows estimated shipping times aren't always accurate. Turns out, shoppers are becoming wary. A new...

Fast, free shipping & convenience draw shoppers to Amazon even as the vast majority pledge to support small business: Survey

A new survey conducted by Austin-based Delivery Experience Management provider Convey shows that US consumers overwhelmingly believe it is important to support small businesses hurt by...

As eCommerce Thrives, New Loqate Study Reveals the Cost of Failed Deliveries

Loqate, a GBG solution and the world's most trusted specialist for location data, today announced "Fixing Failed Deliveries 2021: Stamping Out Faulty Fulfillment," a new...

Nearly All Shoppers Say They Feel Safer Shopping at Stores That Provide Sanitizing Stations: IRI Research

Nearly all American shoppers (99%) say they feel safer shopping at stores that provide sanitizing stations at their entrances and that they plan to...

The Lasting Impact on Retail Trends & Shopping Behavior One Year After COVID-19 Concerns Began Gripping USA

Twelve months after shopper intelligence leader Catalina began closely tracking the impact of escalating coronavirus concerns on shopping and buying behavior at grocery and drug stores...

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