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New Survey from Bringg Uncovers Top Pain Points Across Enterprise Retail in 2020

Bringg, the leading delivery and fulfillment cloud platform provider, today released its 2021 Bringg Barometer: State of Retail Delivery & Fulfillment, which highlights findings from a...

Simplr State of CX Holiday Shopping Study Reveals Gaps in Digital Customer Service: 65% of Ecommerce Brands Offered No Pre-Sale Chat

During the 2020 holiday shopping season, where the importance of high-touch customer service was arguably never higher, many ecommerce brands failed to deliver on...

Survey Reveals E-commerce Marketers Aren’t as Data-Driven as They Want

Data-driven decision making is the mantra of modern e-commerce marketing, yet only 38% of e-commerce marketers surveyed by Sidecar make most of their decisions based on...

COVID-19 to boost convenience retail, with strong consumer appetite for health products and high in-store safety expectations

The effects of the COVID-19 pandemic are set to have long-term impacts on the retail sector and will disrupt consumer shopping behaviors and their...

High Quality Content Has Outsized Impact on Amazon Sales Conversions, New Study Finds

 Product content on Amazon that meets certain best practice thresholds (termed "A-rated" content) drove 21 times more conversion than poor content, finds a new...
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More Than Half of US Shoppers say They Are No Longer Loyal to Consumer Products Brands

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More than half (57%) of United States shoppers do...

C.H. Robinson Announces Resources to Help Shippers Navigate Changes in Tariff and Trade Policy, as Survey Shows it’s a Top Concern

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Leading global logistics provider C.H. Robinson, which manages 37...

E-Commerce Shipping Provider Reflects On A Year Of Growth, Innovation, And Customer Success In 2024

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Asendia USA, a leader in international e-commerce logistics, reflects...

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