Trends

New Global Mood Media Study Reveals Two-Thirds (67%) of Consumers Have Returned to Non-Essential Shopping In-Store

With COVID-19 lockdown measures around the world easing, just under three-quarters of global consumers (71%) now report feeling comfortable returning to physical stores since...

New findings reveal that 44% of consumers are unlikely to make a purchase if retailer doesn’t offer contactless checkout

Johnson Controls, the global leader for smart and sustainable buildings, today announced that Sensormatic Solutions, its leading global retail solutions portfolio, has released the...

Rakuten Ready Time Study: How to Win Over More Order for Pickup Customers in 2020

A new study from Rakuten Ready, the leader in Order for Pickup technology, shows the growing influence on customer loyalty driven by the online pickup...

NRF Chief Economist Says Coronavirus ‘Continues as a Shock’ for Small Businesses

Data indicating that small business owners are increasingly pessimistic about the coronavirus shows the need for continued economic stimulus measures, National Retail Federation Chief...

dunnhumby Consumer COVID-19 Study Finds U.S. Grocery Consumers Increasingly Anxious About Rising Food Prices

dunnhumby, the global leader in customer data science, today released findings from a multi-phased, worldwide study of the impact of COVID-19 on customer attitudes...

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