Trends

Rakuten Ready Time Study: How to Win Over More Order for Pickup Customers in 2020

A new study from Rakuten Ready, the leader in Order for Pickup technology, shows the growing influence on customer loyalty driven by the online pickup...

NRF Chief Economist Says Coronavirus ‘Continues as a Shock’ for Small Businesses

Data indicating that small business owners are increasingly pessimistic about the coronavirus shows the need for continued economic stimulus measures, National Retail Federation Chief...

dunnhumby Consumer COVID-19 Study Finds U.S. Grocery Consumers Increasingly Anxious About Rising Food Prices

dunnhumby, the global leader in customer data science, today released findings from a multi-phased, worldwide study of the impact of COVID-19 on customer attitudes...

MBLM’s Brand Intimacy 2020 Study: Amazon Topped Industry, Followed by Walmart and Costco

The retail industry retained its 2019 spot and ranked fourth out of the 15 industries studied in MBLM's Brand Intimacy 2020 Study, which is the largest study...

Back-to-School Survey Reveals Safety is Biggest Consideration for Parents when Shopping

In a year full of "new normals," Chicagoan Sharon Glovier continues to readjust her priorities when it comes to shopping for her family. This...

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