Trends

Fraud Costs Increased 7.3% for U.S. Retailers Y-o-Y: LexisNexis Study

LexisNexis® Risk Solutions has released its 11th annual LexisNexis Risk Solutions 2020 True Cost of Fraud™ Study: e-Commerce/Retail Edition. The study that surveyed risk and fraud executives at e-commerce...

CPG Clarity Study: Consumers Making More Trips to Grocery Stores, Finding Preferred Brands and Fewer Empty Shelves

The latest CPG Clarity Study, an ongoing series designed to analyze real-time and future consumer shopping and usage behaviors, shows a slow return to...

Brands That Maintained Commercial Cadence And Used Tech To Take In-Store Experience Online Built Customer Loyalty Amid COVID-19: KPMG Report

The 2020 KPMG U.S. Customer Experience Excellence (CEE) report, which identifies the top performing brands and industries in terms of customer experience based on...

66% of Shoppers say They Would Avoid Stores That Fail to Meet Covid-19 Safety, Cennox Survey Reveals

Two-thirds (66%) of shoppers say the safety measures a retailer has put in place to protect them from Covid-19 will determine where they spend...

June Retail Sales Increase but Recovery Remains Uncertain Amid Coronavirus Resurgence

Retail sales rose in June, seeing both a monthly increase and their first year-over-year gain since the beginning of the year as more retailers...

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