Trends

Periscope by McKinsey Report: Tech-Driven Consumer Appetite for Digital is Reshaping Retail’s Next Normal

A new report commissioned by Periscope® by McKinsey reveals how tech-driven consumers are reshaping retail's next normal, with coronavirus concerns helping to accelerate consumers' demand for digital....

COVID-19 is Prompting Retailers to Start Planning Earlier for the Heavy Shopping Season: Study

Catchpoint™ the leader in Digital Experience Monitoring, conducted a study of over 100 IT managers responsible for eCommerce decisions in their companies. The study...

Qubit’s New Consumer Survey Findings Confirm Rapid Shift in Shopper Behavior

Qubit, the leader in AI-led merchandising and personalized experiences, today announced findings from a new consumer survey, which sheds light on changing shopper habits...

Back-To-School Shopping Amid COVID-19 Exposes Retailers with Less-than-Robust E-Commerce Operations: Maryland Smith Expert

Back-to-school shopping is the second-busiest season of the year, in terms of overall spending, according to the National Retail Federation. Consumers spent an average of $976 on...

SMS, AR and AI are on the Rise In the Midst of Evolving Retail Marketing Investments

Retail marketers are responding to changes due to COVID-19 by spending more on technologies such as messaging/SMS platforms, augmented reality, and Artificial Intelligence (AI)....

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