Trends

Forrester: Retail Will See A $2.1 Trillion Loss Globally In 2020

Forrester today predicts that due to Coronavirus, global retail sales in 2020 will decline by an average of 9.6 percent globally, a loss of $2.1...

American Shopping Behavior Evolving Weekly Amidst COVID-19 Crisis

As COVID-19 continues to impact Americans’ daily lives, new updates and stricter regulations paired with growing concerns about the virus have led to drastic...

Digital Natives and Chain Stores Gain Market Share While Department Stores Struggle

A new report released by Bluecore shows that since the temporary closure of brick-and-mortar stores due to COVID-19, online sales have increased for department stores,...

Survey: B2B Leaders Burdened by Bad Customer Relationships, Bullish About Digital Experience Budgets

Facing market uncertainty brought on by the global pandemic, B2B organizations must adapt to changes in how they connect with customers as 54% of...

First Insight: As Stores Reopen, Consumers Feel Least Safe Shopping in Malls, Safest Shopping in Grocery and Drug Stores

As states nationwide consider how best to reopen stores while also protecting against further Coronavirus spread, a recent study by First Insight unveils consumer...

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