Trends

Online Shopping: What Americans Want

Trends

Half of U.S. consumers are ‘silently loyal’ to brands

Trends

Black Friday triggers more than 600% rise in attempted retail cyber scams

Trends

Consumers Plan to Expand 2024 Gifting Budgets with Gen AI-Guided Shopping Experiences: Coveo Holiday Report

New BOPIS Report Ranks Retailers’ In-Store Pickup Experience

September 10, 2019

Bell and Howell, the turnkey provider of automated pickup solutions, announced today the release of the final installment of their BOPIS State of the Industry report...

Leading firms combine AI and extended reality to revolutionize the retail landscape through agile merchandising

August 29, 2019

Symphony RetailAI, the leading global provider of AI-enabled revenue growth management solutions and customer-centric insights for retailers and CPG manufacturers, has announced today a...

Transparency And Personalization Are The Next Frontiers For Online Retailers, UPS Study Finds

August 6, 2019

Online shoppers want transparency on fees, control over the delivery process, easy returns and loyalty rewards96% of online shoppers have used a marketplace56% track...

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U.S. Postal Service Delivering Exceptional Service Through Holiday Season’s Busiest Week

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