Logile, Inc., the leading retail workforce management and store operations technology provider, announced today that warehouse grocer Smart & Final has completed implementation of Logile’s store planning and workforce management solutions in all 256 of its stores across California, Arizona and Nevada.
Smart & Final implemented Logile’s Enterprise Standards Manager, Enterprise Labor Model, Sales & Labor Planning, Forecasting, Staffing, and Employee Scheduling. All are supported on both desktop and mobile platforms to deliver the flexibility and performance modern retail companies need.
These solutions enable retailers to understand true labor costs and impacts, improve labor utilization, and achieve unparalleled operational optimization and visibility. Logile’s software supports compliance with regulatory requirements, including predictive scheduling, which applies to several Smart & Final market areas.
“Smart & Final operates very successful stores in states that have some of the most challenging, complex and fluctuating labor and scheduling rules in the entire country, including many new predictive scheduling regulations,” said Purna Mishra, Logile President and CEO. “It has been a distinct pleasure to collaborate with the Smart & Final team to overcome their specific challenges, and they have certainly helped Logile become a better company.”
“Previously, Smart & Final budgeted and managed labor at the store level using a sales per labor hour metric. Now, Logile’s metric forecasting with AI machine-based learning algorithms helps us accurately forecast sales and other workload drivers from which we can develop scheduling requirements tailored to our specific labor standards and store characteristics,” said Jonathan Gestine, Smart & Final’s Vice President of Customer Systems.
“Logile helped us transition to an earned hours program by department that is transparent to our managers and encourages sales growth,” Gestine continued. “We are now scheduling associates across multiple departments at the task level—which has been transformative. Our managers have real-time visibility to make informed week-in-progress staffing and task assignment adjustments.”
Logile’s scheduling solution automates and optimizes the employee scheduling process, delivering a single scheduling system with the sophistication to effectively handle all of Smart & Final’s unique needs across store formats, sizes and states. Exception-based performance dashboards provide store leaders with actionable information, such as the variance across forecasted vs. scheduled vs. actual hours, to make informed week-in-progress decisions that protect service levels and costs.
