Kibo, the leader in unified commerce, today announced that it achieved year-over-year (YoY) company bookings growth of over 40% in 2021. Kibo Order Management had a particularly strong year, with YoY bookings growing 120%. This growth demonstrates businesses’ prioritization of both fulfillment optimization and individualized customer experiences as a part of their 2022 commerce strategies, with retailers selecting Kibo as their vendor partner for the company’s proven unified commerce technology.
The company hit its sales goals for 2021 with a combination of new client wins and client upsell across the company’s microservices-based products. Kibo was strengthened by the positive reception amongst the analyst community in 2021 as well. Kibo was named a Strong Performer in The Forrester Wave™: Order Management Systems, Q2 2021. In addition, Kibo’s product capabilities were well received in the Gartner Magic Quadrant for Personalization Engines and the Gartner Magic Quadrant for Digital Commerce.
“The business growth in 2021 from leading brands such as L’Occitane has set an exciting tone for the Kibo team as we look to the year ahead,” said David Post, CEO, Kibo. “We’re enthusiastic about the work that we do and equally encouraged by brands’ commitment to delivering personalized, omnichannel retail experiences using our platform. And their commitment will pay off – we’ve observed that when retailers switch to Kibo Order Management, they can anticipate up to a 77% YoY increase in online revenue growth, along with a 23% average increase in conversion rate with a switch to Kibo Personalization.”
Kibo recently announced its new Storefront Accelerators at NRF to further support its Headless eCommerce product. Recognized as a Major Player in the IDC Marketscape for Headless Commerce, Kibo is focused on continuing to provide its customer base with modern and extensible omnichannel commerce solutions.
