Insights

Go Beyond Window Dressing in 2023 With Data-Driven Experiences

Over the past decade, the dominating story in retail has been around bifurcation, where consumers are given a choice to buy in-store or online,...

The Retail Roadmap: Aligning People, Process and Technology

The retail industry is, by nature, constantly evolving. Not only do product trends change, but the way in which customers want and need to...

Three Trends That Will Define Grocery in 2023

Going into 2023, grocers and CPGs may feel like they’re experiencing déjà vu from 2022: there are plenty of doubts and very little clarity. However,...

Effective First Party Data Strategy: Maximize Impact @ Minimal Spend

Every new year brings a variety of challenges and opportunities for retailers, and 2023 will be no exception.  Not only are retailers challenged with...

Driving Operational Efficiency in 2023

High inflation, labor challenges, and, of course, ever-changing customer buying preferences present retailers, already struggling with razor thin margins, even more challenges. The good...

Superior Customer Experience, Only Possible Through Great Employee Experience

Consumer experiences have always mattered to retailers, and now they are shaping the needs and the desires of employees in the workplace. Just think...

The Turning Point in 2023: When Labor is No Longer a Challenge, it Becomes a Competitive Advantage

“No one is talking enough about how we improve the store experience for our people. People are who make it happen every day for...

Toward the Final Frontier of Retail Automation

Introduction The pandemic and its socioeconomic aftershocks have impacted few industries more intensely than the retail sector. The industry has experienced a fluttering of closures...

Are Checked Out Workers Hurting your Retail Business? Data can make all the Difference.

Data is power. Yet if you are like many retailers, that power is only bestowed on a handful of executives who spend most of...

Essentials for Retail in 2023: The Employee and Customer Experience

With the pandemic subsiding, Americans embraced in-person shopping during the 2022 holiday season, returning to stores and malls in big numbers. Early results for...

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