Insights

Physical Shopping Experience: At the Cusp of a Major Shift

This past year, the retail industry continued to be impacted by the ongoing pandemic—new challenges emerged as a result of supply chain issues, staffing shortages and...

Business Agility: Thriving in an Uncertain World

Store closures. Furloughs. Dark stores. BOPIS. Curbside. The Great Resignation. Last year, we saw enough trends to last a decade. But, from it we learned that...

Exciting Times for eCommerce: BNPL, Influencer-guided Shopping & AI-powered Decisions

In 2021, the eCommerce industry globally continued to be impacted by fundamental shifts from the Covid pandemic, but also rapidly developing trends inspired by...

When Guests Arrive Early to the Retail Party

Have you ever arrived early to a party and the band is still setting up? That’s the situation the pandemic has caused to retailers three-to-five-year digital...

Built to Last: A Composable Commerce Model

In recent years we have seen tremendous change in the evolution of digital commerce. Forced to advance more rapidly by the pandemic, businesses have...

CPG Industry: Prepping For What’s Ahead In 2022

Nearly two years into the pandemic, retailers still are adjusting to a greatly changed retail environment. Since March 2020, savvy retailers have accelerated development and deployment...

Ushering a New Era: Next-Gen Retail Solutions

It is imperative for the CPG industry to be far more dynamic and responsive than it currently is. The experiences over the pandemic have dramatically highlighted...

Levelling the Playing Field for Independent Retail Businesses

When you hear the word “hybrid” these days, the first thing that comes to mind is work. The hybrid trend is gaining momentum in...

7 Trends Reshaping Retail Experience

More retailers are using low-code to accelerate their digital transformation and win customers. To achieve those goals, they’re designing exciting new customer experiences and optimizing business processes...

Sustainability in eCommerce: Creating Authentic and Meaningful Experiences

During the pandemic, consumers bought online in record numbers, but the rise of click-to-buy shopping — effortless, but sometimes impersonal — left many craving more authentic and...

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