Insights

Experiential Design is Transforming eCommerce Familiarity

In our modern world, reconceptualizing the traditional requires a completely new way of creative thinking that adopts with the times. The shifts in society...

All I Want for Christmas is a Good Customer Experience

It’s the most wonderful time of year...unless you’re in customer service. Shopping malls (what’s left of them) are at maximum capacity; websites are overwhelmed;...

Converting the 6 Types of Online Shoppers

Did you know that around 263 million U.S. consumers are online shoppers? The number will only continue to increase. Despite these numbers, only some...

6 BNPL Trends That Retailers Should Know About

Buy Now Pay Later (BNPL) is becoming an increasingly popular payment method for e-commerce stores around the world. But is it really helping your...

Three Ways Retailers Can Bolster UX to Align with Shopping Trends in 2023

2022 was a uniquely challenging year for American retail, and our economy as a whole. Inflation skyrocketed during the spring and summer months, capping...

Benefits of Optimizing Your eCommerce Site with WooCommerce

Although starting an eCommerce business can feel overwhelming, technological developments continuously make the process easier and user-friendly. Retailers are discovering that the digital platform...

Instacart is Failing Your Grocery Business

Instacart has become a staple in many households, including my own. Whenever my wife needs some food items from stores like Sprouts, Publix &...

Black Friday: How can algorithmic retailing ensure a successful event?

Ed Betts, General Manager Retail Lead Europe at Retail Express, considers the potential for data-driven planning to help turn a bottom-line disaster into a profitable positive.

Will Black Friday Sales Bring Relief?

Black Friday has become a much-anticipated financial fixture for retailers as it kicks off the holiday shopping season – a crucial annual milestone in...

Maximize Your Social Marketing This Holiday Shopping Season 

When is the ideal time to put up holiday decorations? Before Halloween? After Thanksgiving? While the decoration debate continues online, there's no doubt that...

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