Trends

Customer Loyalty Drops When Brands Don’t Innovate, New commercetools Report Finds

Customers are quick to flee slow-to-innovate brands with lagging commerce experiences, with millennials and Gen Z leading the migration. That's the key takeaway from...

Consumers more bullish on future of ecommerce even as inflation bites and retailers falter

New research released today details how, in the current economic climate, consumers express significant interest in the benefits of ecommerce for managing spend and...

Unified Commerce: Strategic Priority for 80% of Food and Grocery Retailers

Incisiv, a next-generation industry insights firm that helps retailers and brands navigate digital disruption, and Toshiba Global Commerce Solutions, a global market share leader...

One in two U.S. holiday shoppers steadfastly brand loyal – will only shop at stores frequented in the past

One in two U.S. holiday shoppers are steadfastly brand loyal and will only shop at stores they frequented in the past. And trust is...

U. S. Consumers Continue to Embrace a Mix of Online and In-Store Grocery Shopping Habits, New Acosta Report Shows

Acosta, a global integrated sales and marketing services leader, today previewed results of its Online Grocery Landscape Report, a new shopper insights study on the attitudes...

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