Trends

Large Gaps in Companies’ Self-Reported CX Performance & Actual Consumer Experiences: ActionIQ

ActionIQ, the leading Enterprise Customer Data Platform (CDP), today released the inaugural CX IQ Index, an expansive survey measuring the state of customer experience...

Retailers and CPG Brands Lead the Way in Cloud Adoption: Wipro

Wipro Limited (NYSE: WIT, NSE: WIPRO), a leading global information technology, consulting and business process services company, today released a report indicating that retailers...

Despite Inflation, Fresh Items Make Up Nearly Half of Shoppers’ Baskets

Symphony RetailAI, a leading global provider of integrated AI-powered marketing, merchandising and supply chain solutions for FMCG retailers and manufacturers, today announced new insights...

NielsenIQ: 60% of Product Relaunches Don’t Pay Off

Around the globe, more than 230k new products are launched yearly, however, only 8% of consumers are committed to their current brand, according to...

Apparel Retailers Must Improve Their Digital Capabilities: Incisiv Report

 As the apparel industry sought to regain its footing from a disastrous 2020, retailers with investments in digital technologies prior to...

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