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British Heart Foundation Selects Trimble’s Manhattan Software for Retail Real Estate Portfolio Management

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Trimble announced today the British Heart Foundation (BHF) has selected Trimble’s Manhattan™ Integrated Workplace Management System (IWMS) to streamline their real estate management of 738 shops and stores across the U.K.

With the BHF committed to supporting the lives of the 7.4 million people in the U.K. living with heart disease, profits from the charity’s retail outlets already account for around a third of the total funds raised by the BHF each year. The resulting cost savings from optimizing its real estate performance with Manhattan will enable BHF’s retail outlets to further contribute to life-saving research.

“After a thorough evaluation, we chose the Trimble Manhattan system to help us to streamline our processes and reduce our property management costs. Manhattan will provide instant access to accurate and up-to-date information about all aspects of our store portfolio. It will even give us a single view so we can manage our properties as efficiently as possible on many different levels,” said Mike Taylor, commercial director at the BHF. “With such a large store portfolio, it’s vital that we keep innovating in order to help raise even more funds for vital heart research.”

Manhattan is a modular, enterprise software solution for planning, managing and optimizing an organization’s real estate portfolio. It is designed for the entire facility lifecycle to streamline processes, improve control, maximize resource utilization and help reduce total costs—from initial planning and negotiations to managing live leases, IASB/FASB compliance, processing maintenance and analyzing performance.

The BHF plans to introduce Manhattan’s advanced functionality and automated process capabilities in phases with implementation initially focused on lease, transaction, maintenance management and reporting.

The software will also allow a more systematic approach to lease management and provide real-time reporting, based on centralized property data and lease information. Manhattan’s broad functionality is expected to be able to cover most, if not all property management requirements going forward. The system’s modular design allows for a flexible approach to changes; modules can be added in phases.

“We are proud that the BHF has chosen Manhattan to support its property management team,” said Chris Cronin, business area director, Trimble’s Real Estate and Workplace Solutions (REWS). “Manhattan has the capability to simplify management processes, boost efficiency, improve strategic decision-making and ultimately, enable the charity’s retail activities to make an even greater contribution to the funding of life-saving medical research.”

Retailer rue21 To Manage Lease Accounting Compliance Using Accruent’s Lucernex Software

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Accruent, the world’s leading provider of intelligent solutions for the built environment, has announced that U.S. retailer rue21 has chosen Lucernex Lease Administration and Accounting to manage compliance with the Financial Accounting Standards Board (FASB) new lease accounting standard. FASB Standard ASC 842, passed in 2016, requires corporations and other entities to classify all leases and report operating leases and finance leases lasting more than twelve months on their balance sheets. U.S. private companies must comply with FASB 842 in their first fiscal year beginning after December 15, 2019, unless a recently approved delay is enacted.

According to a 2019 Deloitte survey, 70% of private companies reported that they did not expect to fully adopt the new lease accounting standards by the original deadline. Due to the significance and complexity of the changes, FASB has approved a one-year extension of the deadline for private company lease accounting compliance changes at the request of the American Institute of Certified Public Accountants (AICPA). For companies such as rue21, delaying compliance efforts were not an option.

rue21 is a privately held retailer specializing in young women’s and men’s apparel and accessories that is headquartered in Warrendale, Pennsylvania. Founded in 1970, rue21 has nearly 700 stores located in 45 states. rue21 has 700 real estate leases and operates more than 1,500 assets on equipment leases. Because of its large portfolio, rue21 realized that they would be faced with initial lease accounting compliance efforts and the task of ongoing compliance.

When it evaluated potential lease accounting solutions, rue21 had the most confidence that the Lucernex team could meet its needs and deliver the most accurate solution. Their confidence was based on the accounting team’s trust in the Lucernex accounting system and the experience of other Lucernex and Accruent customers that indicated a high level of satisfaction with the solution and the services delivered to support the solution.

“We have a high level of trust in Accruent’s expertise and their ability to deliver the software and services that we need,” said Jim Signoriello, Director of Real Estate Finance, rue21. “For a company with hundreds of locations like rue21, lease accounting compliance is a significant project. Accruent gives us the confidence that our systems will be set up properly and allow us to manage compliance going forward.”

Accruent’s Lucernex Lease Administration and Accounting solution helps hundreds of companies track their leasing obligations to assure compliance with FASB, IASB and GASB requirements, as well as make informed business decisions to maximize the return on lease investments. Lucernex is trusted for real estate and equipment lease management and accounting by many of the most recognizable retail brands in the world.

“Lease accounting compliance is a large undertaking, especially for private companies that have many leases managed by different groups across the organization,” noted Robert Abdul, Vice President of Retail, Accruent. “For a company like rue21, this means working fast to deliver styles that aren’t available elsewhere. Providing them a platform to manage compliance saves them time and resources that allow them to focus on their customers and their mission.”

ChannelAdvisor Enhancements, Including Checkout on Instagram, Enable Brands and Retailers to Strengthen Holiday Season Performance

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ChannelAdvisor Corporation a leading provider of cloud-based e-commerce solutions, today announced new enhancements to its powerful e-commerce platform to help brands and retailers expand their marketplace reach, optimize their online advertising, and streamline retailer data to facilitate time and cost-saving efficiencies for continued growth this holiday season and beyond.

By introducing newly launched marketplace integrations, including the in-app shopping option Checkout on Instagram, ChannelAdvisor positions its customers to capture new audiences along the buyer journey across global marketplaces, shopping, and social sites. In addition, ChannelAdvisor’s comprehensive suite of e-commerce solutions now includes Amazon Keyword Automation, enabling sellers and vendors to save time and potentially reduce wasted spend by automating keyword and negative targeting actions. Through ChannelAdvisor’s newly enhanced Where to Buy 360 Analytics dashboard, brands have faster, easier access to actionable insights, helping them to promote stronger online performance and inform tactical business decisions.

“As our customers’ needs and business goals shift with the changing e-commerce landscape, ChannelAdvisor will continue to explore the most advanced ways to help them achieve a faster, easier path to e-commerce success,” explained Steve Frechette, Vice President, Product Management at ChannelAdvisor. “Time and resources are in limited supply in this competitive environment where a manual lift can quickly erode margin. Ahead of the busiest shopping season of the year, we’re excited to provide our customers with new selling channels and more impactful retail performance analytics for our brand customers.” With ChannelAdvisor’s continued focus on supporting its customers’ marketing, selling, and fulfillment strategies, the platform upgrades include:

New Marketplace Connections

  • Checkout on Instagram: ChannelAdvisor’s newly expanded marketplace portfolio now includes Checkout on Instagram, a premier in-app shopping channel for brands and retailers utilizing the popular social platform to reach potential buyers. Checkout on Instagram enhances the shopping experience by making the purchase simple, convenient, and secure. Shoppers will be able to place orders directly on Instagram, and payment credentials are securely saved in the app by Instagram for future purchases. Brands can approve creators to tag their products in social posts, giving consumers even more opportunities to discover their products.
  • Expanded Global Reach: Additionally, ChannelAdvisor’s customers can increase their global footprint through new international channels including AllSale (South Africa), CoEdition (US), and MoreCommerce (US).

Solutions for Stronger E-Commerce Performance

  • ChannelAdvisor’s Keyword Automation for Amazon Advertising: Specifically designed for first-party and third-party sellers, ChannelAdvisor can seamlessly transition sellers and vendors from time-consuming, manual processes to automated keyword optimization across Amazon Sponsored Products campaigns. Sellers can achieve greater flexibility and control through highly-targeted keywords and customized rules based on their unique performance criteria, to get ahead of wasted spend.
  • Support for Amazon Sponsored Display: Through ChannelAdvisor’s support of Amazon’s new self-service display advertising solution, sellers can use reporting to quickly compare campaign performance across all Amazon advertising types.
  • Where to Buy 360 Analytics: ChannelAdvisor now offers brands a more comprehensive view of performance data for the ‘Where to Buy’ solution from a streamlined interface. The new reporting dashboard provides brands with immediate access to data on how consumers on the brand sites are interacting with their retail partners, enabling productive brand-retailer relationships.

More to Explore

To learn more about ChannelAdvisor’s enhanced features, register to attend the webinar “ChannelAdvisor’s Latest Platform Updates for 2020” on Wednesday, October 16 at 11 a.m. EDT. The webinar will provide an in-depth look at the latest enhancements. Participants will learn how to leverage these new solutions to:

  • Diversify selling channels to help increase consumer demand for their products
  • Optimize ad campaigns to help attract more traffic and accelerate sales
  • Leverage comprehensive performance reporting to make more informed decisions

Midwest retailer Meijer leverages Moovila’s project management platform for on-time, on-budget cross-company technology implementation

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Midwest retail leader Meijer joined forces with Moovila, a leading software vendor in autonomous work and project management, to successfully implement a major cross-company initiative and human resources (HR)-based technology initiative.

Adopted in Meijer’s early stages of the enterprise-wide Workday Implementation project, Moovila’s award-winning project management platform delivered improved accountability, process consistency, risk mitigation and better resource allocation – all contributing to an on-time, on-budget rollout of the new technology.

The project encompassed every department within Meijer and involved employees, external consultants and vendors. The retailer selected Moovila, named as one of CIOReview’s 2018 10 Most Promising Collaboration Solution Providers, for its breakthrough technology and three-pronged approach to collaboration in work and project management:

  • Connectivity – connecting all key stakeholders in a secure environment
  • Accountability – clarifying who is responsible for what, and by when
  • Predictability – forecasting the probability of on-time completion, and continuously tracking, managing and mitigating project risks

Based on the premise that each collaborative project has its own “critical path” – the sequence of dependent tasks that defines the shortest time for project completion – Moovila’s proprietary Critical Path Engine provides an in-depth analysis of these functions and predicts areas that could potentially derail a project. In essence, Moovila creates a collaborative environment where risks are identified and headed off before they cause delays, individuals understand and commit to their roles, and project status is available at a glance.

“I’m excited that Meijer has realized the benefits of our ground-breaking technology,” added Mike Psenka, President and CEO of Moovila. “Collaboration today requires more than simple communication. It requires tackling the tough critical-path, capacity and accountability challenges that our platform simplifies. We look forward to our continued partnership with Meijer as they embark on their own digital transformation around work management. We see Moovila’s autonomous work and project management platform playing a key role in that evolution.”

Impact of Economy on Retailers, Cannabis 2.0, Leveraging Black Friday, Latest Canadian Consumer Insights, and, Transforming Brand Relevance

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Retail West 2019, Western Canada’s largest retail conference, explores the most pressing concerns and opportunities for retailers in Canada on October 16, 2019 in Vancouver.

Canada’s most innovative retailers and their vendors will meet at Retail West in Vancouver, a full-day conference organized by Retail Council of Canada, to share perspectives and learnings on the latest Canadian retail and consumer trends.

The West coast is home to some of Canada’s most successful retailers – many of whom will be speaking at Retail West – and the day will be infused with the new kind of entrepreneurial thinking and fluid decision-making strategies required today for retailers to thrive.

Retail Council of Canada’s Greg Wilson will also provide an update on key retail issues, particular to Western Canada, that need to be addressed in the upcoming Federal Election on Oct 21/19.

“How quickly retailers are now evolving to meet changing consumer demands and net new opportunities is truly amazing,” said Diane J. Brisebois, President and CEO, Retail Council of Canada.  “The ongoing ingenuity required of retailers and their partners has never been greater – or more interesting! This will be a key area we’ll tackle at Retail West.”  

Retail West 2019 will be dedicated to hearing from and examining leading retailers’ approaches and understanding why they are doing exceptionally well. 

Speakers at Retail West include:

  • Peter Higgins, EVP North America, LUSH Fresh Handmade Cosmetics
  • Sally Parrott, SVP Marketing, Aritzia
  • Dan Howe, VP Marketing, Loyalty and Digital Strategies Save-On-Foods
  • Janelle Shiplett VP Digital Canada and Christa Hull VP Retail Canada, Saje Natural Wellness
  • Christian Bourque, EVP Senior Partner, Leger
  • Steve Mossop, President, Insights West
  • David Ian Gray, DIG360
  • James Pelletier, Director Marketing, Best Buy Canada
  • Frank Monteleone, SVP HR and Corporate Relations, Rexall Pharmacy Group
  • Yvonne Anyon, GM Marketing, London Drugs
  • Adam Coates, Chief Commercial Officer, Westleaf Inc.
  • Geoff Dear, President, Muse Cannabis
  • Eleanor Lynch, SVP Retail Operations, Kiaro
  • Andre Eng, President House of Knives
  • John Fanous, Senior Business Lead, Retail & Shopper Marketing, Google Canada

While there are some common themes – the critical importance of building ongoing brand relevance, understanding the ever-evolving wants and needs of the consumer, and staying competitive through constantly changing new and emerging technology – each presenter has been carefully selected because of the novel and highly successful strategies his or her company has explored and applied in their business or retail practice.

Millennium Systems International Partners with REACH™ for Retail by Octopi

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Today, Millennium Systems International, provider of Meevo 2, the leading cloud-based growth platform built exclusively for the beauty and wellness industries, is pleased to announce their partnership with REACH™ by Octopi.  REACH is a uniquely specialized AI-powered Customer Data Platform that enables retail service businesses to fill last-minute appointments and cancellations with a 400% ROI guarantee*. REACH identifies correlations of POS data to help beauty and wellness businesses make optimized decisions on scheduling, pricing, offers and communications. This empowers salons and spas to deliver highly personalized campaigns and client experiences through conversational commerce. The leading product feature of REACH is a machine-learning automation engine, booking last-minute cancellations and openings, which will be highlighted as part of Octopi’s Diamond sponsorship at Millennium’s annual user conference taking place this week.

“We are excited to partner with Millennium as an industry leader and launch our flagship product at their Business Mastery event as a Diamond Sponsor. Our Campaign ‘It’s ALL Within REACH‘ speaks to our brand promise of increasing ‘Clients within REACH, Revenues within REACH,’ and ‘Growth within REACH’. The goal is to help Millennium’s salons and spas optimize results from their marketing budget spend while providing a delightful and personalized client experience,” said Jaime Abromovitz, CMO, Octopi Commerce.

Positive Customer Impact

“Partnering with Octopi aligns with our strategy of empowering beauty and wellness businesses with educational resources and technology tools to be highly successful business owners. REACH by Octopi is a highly advanced AI tool that integrates with Meevo 2, and fills last-minute appointments and cancellations, while scaling business revenues,” stated Carolina L. Van Winkle, Director of Marketing, Millennium International Systems.

Performance Guarantee and Affordability

REACH by Octopi is priced starting at $149.00 a month and the platform includes a 30-day rolling results guarantee.

Meijer Remains Sole Retailer Beneficiary of U.S. Environmental Protection Agency’s Distinct Honor

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For the second consecutive year, Meijer remains the only retailer named as a SmartWay® Excellence Award winner in two categories simultaneously – as a shipper and carrier by the U.S. Environmental Protection Agency (EPA).

Meijer has been recognized as a SmartWay award recipient in the past – as a shipping partner in 2017 and 2018 and as a carrier partner in 2018.

The SmartWay Excellence Award is the EPA’s highest recognition. It recognizes the top retail and manufacturing carriers and shippers that demonstrate how their logistical operations make a measurable difference in reducing carbon emissions, while also effectively managing fuel costs as they move goods around the country. SmartWay Excellence Awardees lead their industries in improving freight efficiency and contributing to cleaner air within their supply chains.

“We are honored to receive such a distinguished award that speaks volumes to the work our logistics team does day after day,” said Tom McCall, Vice President of Logistics for Meijer. “Our team diligently works to monitor and improve the efficiency of our fleet with the mission to minimize our carbon footprint across the Midwest.”

Additionally, the Meijer fleet is one of 10 from across the country chosen by the National American Council for Freight Efficiency (NACFE) to represent the truck industry in its “Run on Less” fuel efficiency program. This program showcases trucks equipped with a variety of technologies that improve fuel efficiency. During three weeks in October, a driver from the selected fleets will haul freight in different locations across the U.S. to demonstrate that excellent fuel economy is possible in the growing regional haul segment of the trucking industry.

Packaged Facts: Examining Kohl’s Success as a Retail Trendsetter in the Private Label Credit Card Market

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With its private label credit card representing a hefty 60% of its total sales volume annually, department store retail chain Kohl’s continues to make its Kohl’s Charge a cornerstone of its loyalty strategy. What’s intriguing is how the retail giant takes steps to strengthen its bond with its core card-carrying customers while simultaneously embracing a multi-tender model that extends benefits to all customers regardless of how they pay, notes market research firm Packaged Facts in the report Private Label Credit Cards in the U.S., 11th Edition.

The linchpin of Kohl’s loyal platform, Kohl’s Rewards, consolidates its three key rewards entities (Kohl’s Charge, Kohl’s Rewards, and Kohl’s Cash) into a single, unified strategy. Simplification is now the name of the game. The previous use of points-based system has been jettisoned in favor of straightforward earnings built around its popular awards currency, Kohl’s Cash.

Along with egalitarian benefits designed to attract new customers, Kohl’s Rewards sweetens the pot for Kohl’s Charge cardholders, offering an extra 30% off the first purchase (valid within one day of opening and using the card) and an additional 15% off discount that arrives with the card in the mail. Card users also earn 10% of their purchase in Kohl’s Cash on every purchase, while customers without the private label card earn 5%. Additionally, cardholders are eligible for “Most Valued Customer” (or MVC) membership status when they spend $600 or more in a calendar year on their Kohl’s Charge.

A key example of Kohl’s push to retain and excite its private label cardholders while also attracting new customers is the evolution of its popular credit events. These periodic cash bonus events, traditionally limited to Kohl’s Charge members, are now open to all customers. Kohl’s Charge cardholders are promised access to at least 12 of these special offers every year.

But Kohl’s is also bucking some retail trends in clever ways. One such example is Smart Cart, an “if you can’t beat them, don’t kill yourself trying” initiative that rewards loyalty by offering customers the chance to get a better price on an item by picking it up in-store instead of having it shipped.

While Kohl’s shoppers are not more likely than the average consumer to use apps, they are more apt to have used them for shopping and daily deal/coupons, especially those who have purchased from Kohl’s online. They are also generally more digitally engaged, especially those who shop more frequently at Kohl’s, and they are even more apt to engage via mobile than online. In fact, those who have purchased from Kohl’s in the past 4 weeks are 93% more likely than the average adult to have used their mobile phone to gather information, 53% more likely to visit social networking websites via mobile, and 65% more likely to make mobile purchases. According to its Q3 2018 earnings call, five million customers are actively engaging with the Kohl’s app.

Go Global Retail to acquire ModCloth, a leading online specialty retailer of unique women’s fashion

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Go Global Retail today announced plans to acquire the assets of ModCloth, a digitally native retailer of unique women’s fashion and accessories. Founded in 2002, ModCloth offers exclusive indie and vintage-inspired women’s clothing, shoes, handbags and accessories for 18-35 year-old women.

Under Go Global, ModCloth will continue to operate out of its current operational set up. Go Global Retail will invest in ModCloth’s digital capabilities including artificial intelligence and predictive analytics. As a freestanding, independent fashion brand, ModCloth will continue focusing on its core customers; championing values of female empowerment and inclusivity; and further serving their passionate buying community by celebrating their stories and offering a full range of sizes.

“We believe that together with current management, ModCloth has the ability to become a stronger player in the premium fashion market, nationally as well as internationally,” stated Go Global’s Jeff Streader. “Our team of experienced retail and brand practitioners will supplement existing management in areas of digital strategy, supply chain and operations,” added Christian Feuer of Go Global. 

“We believe that ModCloth’s strong brand equity positions it for growth in the future,” said Ashley Hubka, senior vice president of corporate strategy, development and partnerships at Walmart. “We feel good about the progress at ModCloth and believe that Go Global’s team and scale out strategy presents an attractive opportunity for the employees and customers of this beloved brand.”

Walmart acquired the assets and operations of ModCloth in March 2017 for an undisclosed amount. The Go Global deal is expected to close later this year.

Qubit Start for Peaks Includes Proven Tactics to Increase Retail Revenue Throughout the 2019 Holiday Season

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Qubit, the leading marketing personalization technology provider, today announced Qubit Start for PeaksThe solution provides retail brands with an expedited on-ramp to build and deliver personalization experiences in order to fully leverage peak holiday shopping periods, including Black Friday and Cyber Monday.

Qubit Start for Peaks includes social proof, urgency messaging and product recommendations that are proven to drive an average of 6% more revenue per customer. In addition, the solution is offered as a four-month package that includes technology integration services to speed the implementation cycle to a couple of weeks and decreases the resource impact on brands. Key features include:

  • Gift signposting: Dynamically change the gift badging on your product listing page without the need for IT
  • Product personalization: Personalize product content based on whether shoppers are gifting and inspire them to find more relevant items
  • Adding urgency: Let visitors know when items are low in stock or at-risk of not being available by Christmas

Urgency messaging is a highly effective personalization tactic that benefits customers by being totally transparent about when products are in-stock and delivery times, driving urgency and boosting conversion rates. Manor AG, one of Europe’s largest department store chains, saw a 9% uplift in revenue per visitor (RPV) through the use of this tactic.

“The holiday season can make, or break, the year for many retailers,” said Leah Anathan, CMO, Qubit. “Qubit Start for Peaks brings together proven personalization tactics to enable retail brands to take full advantage of the season. These strategies combined with a fast implementation period means every retail brand can personalize to millions of expectant customers.”

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