Trends

Is Cyber Monday the New Black Friday? Survey Reveals 2022 Holiday Shopping Trends

More than 80 percent of consumers will shop during Cyber Week 2022 in a new online survey about holiday shopping by Drive Research. But only 32%...

Despite Inflation, Consumers’ Confidence to Spend is Greater Than Retailers Believe

With the official start to the crucial holiday shopping season merely weeks away, a new study has revealed that senior retail leaders are more...

Convenience Retailers Look to Self-Checkout and Fresh Offerings to Compete in a Rapidly Changing Environment, Incisiv Survey Finds

Convenience retailers (c-stores) are increasingly feeling the pressure from grocery and general merchandise retailers offering a larger assortment of food and essentials through convenient...

Box-Free, In-Person Returns Are the No. 1 Preferred Return Method for Online Purchases

Mail-in returns are becoming a thing of the past. Online shoppers now rank in-person, box-free returns as the No. 1 preferred method for returning...

IBM Study: Consumers are Ready to Celebrate and Spend for the Holidays but Uncertainty Looms

According to the annual global holiday shopping and travel report released by IBM's (NYSE: IBM) Institute for Business Value (IBV) last week, many global consumers are ready...

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